Critical Decision Making for Healthcare Providers
Critical Decision Making for Healthcare Providers
Critical Decision Making for Healthcare Providers

View the scenario called \”Critical Decision Making for Providers\” found in the Allied Health Community media (https://lc.gcumedia.com/hlt307v/allied-health-community/home.html).

In a 750 word paper, describe the scenario involving Mike, the lab technician, and answer the following questions:

What were the consequences of a failure to report?

What impact did his decision have on patient safety, on the risk for litigation, on the organization\’s quality metrics, and on the workload of other hospital departments?

As Mike\’s manager, what will you do to address the issue with him and ensure other staff members do not repeat the same mistakes?

A minimum of three academic references from credible sources are required for this assignment.Critical Decision Making for Healthcare Providers

Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

This assignment uses a grading rubric. Instructors will be using the rubric to grade the assignment; therefore, students should review the rubric prior to beginning the assignment to become familiar with the assignment criteria and expectations for successful completion of the assignment.Critical Decision Making for Healthcare Providers

Critical Decision Making for Providers

Description of the Scenario

The Scenario is about a healthcare practitioner, Mike, who had records of reporting to work late. Consequently, Mike had received a warning from his supervisor. He contracted could be terminated if he continued with this trend. Being the sole breadwinner for his young family, Mike was determined to change. That day he had left for work 20 minutes earlier to avoid being late(Allied Health Community Media, n.d.). Nonetheless, Mike notices a spill on the floor upon arrival at the hospital. He faces a dilemma on whether to clean up the spill or ignore it. By stopping to clear the spill,Mike would be risking his job since he will be late to clock in. At this juncture, he has two choices to make. Mike could report the issue to the relevant authority about the spill and enhance the safety of the hospital. He could also opt to ignore the problem, which could make a woman slip. This paper evaluates the consequences of his failure to report, the impact of his decision on various aspects, how the manager could address this issue.

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Consequences of Failure to Report

Failure to report about the spill to the management affected both the clients and the hospital negatively. A woman slips on the floor and breaks her hip from the accident. She feels that the hospitals should have put some measures in place to prevent such accidents from happening.Critical Decision Making for Healthcare Providers

Impact of Failure to Report

First, failure to report the matter affected the patient’s safety. The woman who slips on the floor initially considered the hospital as a safe place where accidents could not happen. Nonetheless, the accident that breaks her hips indicates that the patient’s safety in the hospital was compromised. Additionally, failure to report about the spill had an impact on the risk for litigation.The patient is likely to take a legal action against the hospital for its ignorance and careless.The hospital would, in turn, be expected to compensate her for the suffering. Furthermore, his responseaffectedthe organization’s quality metrics. The patient associates the services provided by the hospital with low quality. Poor quality services results to a negative impact on the reputation and image of the healthcare facility(Marakanon & Panjakajornsak, 2017). This perspective will result to a drastic decline in the number of clients seeking healthcare services from the hospital. Thus, the level of income and profit margin of the hospital will reduce significantly. Finally, Mike’s action will affect the workload of other departments in the hospital. Failure to report had an impact on the workload of the emergency department. Practitioners working in this department had to attend to the patient following the accident. Additionally, the workload of the human resource department increased since the HR manager had to find employees who were supposed to clear the spill and ensure the necessary disciplinary measures are taken against them.Critical Decision Making for Healthcare Providers

Strategy to Address the Issue

As Mike’s manager, I would address the matter to prevent other employees from making such mistakes in the future. First, I would emphasize the importance of patient safety to the clients and the entire organization. Therefore, all staff members should give the patient safety priority. According to Morley and Cashell (2017), healthcare workers should collaborate to promote the patient’s safety. Employees should address issues that are likely to compromise the patient’s safety, even if a person is not the one in charge. Secondly, I would emphasize the need to report any matter in the future to the relevant authorities for the appropriate measures to be taken.Critical Decision Making for Healthcare Providers

In conclusion, failure to report the issue had an impact on the patient and the entire hospital. The spill resulted in an accident. The accident triggered the patient to change her perspective regarding the level ofpatient safety in the hospital. This change in perspective results inthe negative reputation of the hospital, which declines the number of clients and the profit margin. Additionally, failure to report increased the workload of various departments, including emergency and HRM.

References

Allied Health Community Media. (n.d.). View Scenario. Critical Decision Making for Providers. Retrieved from http://lc.gcumedia.com/hlt307v/allied-health-community/home.html

Marakanon, L. & Panjakajornsak, V. (2017). Perceived quality, perceived risk and customer trust affecting customer loyalty of environmentally friendly electronics products. Kasetsart Journal of Social Sciences 38: (1), 24-30.

Morley, L., & Cashell, A. (2017). Collaboration in health care. Journal of medical imaging and radiation sciences, 48(2), 207-216.Critical Decision Making for Healthcare Providers