NURS 8410 Week 9 Discussion: Quality Improvement and Patient Safety Initiatives
NURS 8410 Week 9 Discussion: Quality Improvement and Patient Safety Initiatives
Discussion: Quality Improvement and Patient Safety Initiatives
The vice president of nursing, Dr. Sasha Mendez, has had a lot of complaints from patients and their families about the difficulties they experience navigating the system at her organization; e.g., going from the E.R. to admissions. Dr. Mendez’s nursing specialty area is psych/mental health. As such, she is very concerned about the stress this is causing the patients.
What are the macro systems that are affecting patient satisfaction at Dr. Mendez’s facility? What micro systems should she also analyze to look at how the patient moves through—from entry, to possible admission, to possible discharge? How do these systems relate? What impacts each system?
The concepts presented in Week 8 serve as a foundation for this week as you continue to look at factors within an organization’s environment that are barriers and facilitators for implementing change. In this Discussion, you examine the macro and micro systems within the organization (of your practicum setting) and identify changes that may need to take place to facilitate quality improvement and achievement of patient safety outcomes.
To prepare for Discussion: Quality Improvement and Patient Safety Initiatives:
- Reflect on the issue you have been addressing through your EBP Assignment.
- Identify the macro and micro systems that influence the issue. Review the McClusky and Middleton (2010) article for an example of this process.
- Determine the desired outcomes of resolving the EBP Assignment issue and how resolving it will improve quality and patient safety. (Note: Next week you will evaluate these outcomes. You may want to view the Week 10 Discussion as you prepare.)
- What procedures/processes would need to be modified to achieve the desired outcomes?
- Develop a 5-slide Microsoft PowerPoint presentation for the business unit team and leadership within the organization, sharing your issue, strategies for resolving the issue, and how it will improve quality and patient safety. Note: The purpose of the presentation is to persuade the business unit team and leadership to accept your recommendations.
By Day 3 of Discussion: Quality Improvement and Patient Safety Initiatives
Post your PowerPoint presentation.
Read a selection of your colleagues’ responses.
By Day 6 of Discussion: Quality Improvement and Patient Safety Initiatives
Respond to two of your colleagues using the following scenario:
Imagine you are a manager from the business unit or leadership team who is also involved in your organization’s quality management committee. Employing this perspective, critique at least three of your colleagues’ presentations.
When critiquing your colleagues’ presentations be sure to:
- Determine the extent to which the PowerPoint presentation convinces you that the appropriate systems were examined and that the identified outcomes are attainable
- Provide feedback on whether you believe the suggested modifications to the systems will lead to the desired outcomes
Return to this Discussion in a few days to read the responses to your initial posting. Note what you learned and/or any insights you gained as a result of the comments made by your colleagues.
Be sure to support your work with specific citations from this week’s Learning Resources and any additional sources.
